Store Policy
Customer Care
The Candle Lady's mantra is to ALWAYS listen, assist and provide top service to our customers. The goal has been the same for 20+ years, to provide quality products, honest answers and top level customer service to every customer. This has allowed us to build lasting relationships over the years customers who are not FAMILY. Our customer service is about YOU. Getting you answers, providing unmatched service and never cutting corners on our products.
You may reach us through live chat, telephone or email us at shop@elodiacandles.com
Please allow 24 hours for a response to all emails.
Privacy & Safety
Your privacy is always top priority for our customers. For an in-depth view check out our full Privacy Policy here.
Payment Methods
We accept all major Credit / Debit Cards.
In Store Policy
Store Opening Hours: Wednesday & Saturday 12:00- 7:00 pm eastern time
Contactless payments ONLY, No Cash Accepted
MASKS are MANDATORY for IN STORE SHOPPING.